🔒 PRIVACY POLICY

DIVING PLANET – BLUE DIVE S.A.S. 

Last updated: May 9, 2025

At Diving Planet – Blue Dive S.A.S., we are committed to protecting the privacy of our users and customers. This Privacy Policy describes how we collect, use, store, and protect the personal information you provide through our website www.divingplanet.org, in compliance with Law 1581 of 2012 and Decree 1377 of 2013 of Colombia.

1. Identification of the Data Controller

  • Company Name: Blue Dive S.A.S.

  • Tax Identification Number (NIT): 806008387-5

  • Address: Calle 39 #8-24, 2nd Floor, San Diego, Cartagena de Indias, Bolívar, Colombia

  • Email: info@divingplanet.org

  • Phone: +57 320 2301515

2. Personal Data Collected

We collect the following personal data through contact forms, reservations, subscriptions, and other means:

  • Full name

  • Identification document

  • Certification card (when applicable)

  • Contact information (email, phone number)

  • Payment information (when applicable)

  • Browsing data (cookies, IP address, browser type)

3. Purposes of Data Processing

The personal data collected will be used for the following purposes:

  • Process and manage reservations and contracted services

  • Send relevant information about our services, promotions, and news

  • Improve the quality of our services and customer service

  • Comply with legal and contractual obligations

  • Conduct statistical analyses and market studies

4. Rights of Data Subjects

As the owner of your personal data, you have the following rights:

  • Access your personal data

  • Know, update, and rectify your data

  • Request the deletion of your data when you consider that they are not being used in accordance with the principles, duties, and obligations provided in the regulations

  • Revoke the authorization granted for the processing of your data

  • File complaints with the Superintendence of Industry and Commerce for violations of data protection regulations

To exercise these rights, you can contact us via email at info@divingplanet.org or by phone at +57 320 2301515.

5. Security Measures

We implement reasonable technical, human, and administrative measures to protect your personal data against loss, unauthorized access, alteration, or disclosure. However, no system is completely infallible, so we cannot guarantee the absolute security of the information.

6. Data Transfer and Transmission

We may share your personal data with third parties only in the following cases:

  • When necessary for the provision of the contracted services

  • When there is a legal or contractual obligation

  • With service providers acting on our behalf and under our instructions

In all cases, we ensure that these third parties comply with appropriate security and confidentiality measures.

7. Data Retention

Your personal data will be retained for the time necessary to fulfill the aforementioned purposes and to address possible legal or contractual responsibilities.

8. Modifications to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Modifications will be published on our website and will take effect from the moment of their publication.

9. Acceptance of the Privacy Policy

By using our website and providing us with your personal data, you accept the terms and conditions of this Privacy Policy.

If you have any questions or concerns about our Privacy Policy, please do not hesitate to contact us through the channels mentioned above.